Practical Knowledge for Your Team

Confident in Your Own Store.

Targeted training courses that help you and your team unlock the full potential of the XONIC Shop System—from onboarding new employees to advanced training for power users. Practical, personalized, and empowering.

Your Training
Customized
tailored for your team
Configuration
Completed
Create products
Completed
Shipping Methods
In progress
Email Templates
Planned
Step by step—with answers to your specific questions

Your Benefits

Work more efficiently, sell faster.

We provide comprehensive support for you and your team in operating and configuring your XONIC store—from initial setup to the successful marketing of your products. Each training session is tailored to your roles, processes, and goals.

  • Independence in the day-to-day operation of your online store
  • Accelerate processes in the long term
  • Content customized by role and task

Training Formats

Flexible, personalized, and tailored to your needs.

Online training

150€ per hour · plus VAT

In-person training via screen sharing and phone—available anywhere and ready to start immediately.

  • Flexible Scheduling
  • Dedicated contact person
  • No travel expenses

At XONIC Solutions

150€ per hour · plus VAT

Training in our professional training rooms in Chemnitz—focused and with full attention.

  • Professional facilities
  • Personal interaction
  • Focused learning environment

On-site at your location

150€ per hour · plus VAT

We come to you and train your entire team right in their familiar work environment.

  • Training in your own environment
  • plus €0.50/km travel expenses
  • plus 50 €/h travel time

Sample Topics

We tailor the content to your specific needs.

Configuration
Tailored configuration of your XONIC store and expert advice on all basic settings.
Shipping Methods
Shipping zones, rates, and country-specific rules for seamless shipping.
CMS & Content
Manage content boxes and legal pages such as Terms and Conditions, Legal Notice, and Privacy Policy.
Payment Methods
Integration of payment providers and configuration for maximum conversion.
Create Products
Manage categories, products, and manufacturers in a structured manner—including attributes, images, and descriptions.
Email Templates
Customize all store emails—order confirmations, shipping notifications, and more.
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During the training, we’ll guide you step by step through the material—with tailored answers to your specific questions.

Frequently Asked Questions

About XONIC training sessions.

Who are XONIC training sessions intended for?
Operators and employees of an XONIC online store—from onboarding new team members to advanced training for experienced power users. The content is individually tailored to the specific roles and tasks within your company.
How much does a XONIC training session cost?
We charge €150 per hour plus VAT for training—whether online, at our offices in Chemnitz, or at your location. For on-site training, travel costs of €0.50 per kilometer and travel time at €50 per hour are added.
What topics are covered?
We tailor the content to your needs—such as configuration, CMS and content, creating products and categories, shipping and payment methods, or customizing store emails. Upon request, we can focus specifically on individual topics.
How long does a training session last?
The duration depends on the scope of the training and your team’s prior knowledge. We recommend starting with compact sessions and will flexibly coordinate the scope and schedule with you.
Ready for your training session?

Schedule your session now.

Maximize the efficiency of your online store—we’ll work with you to determine the format, topics, and scope.

150€ per hour · plus VAT
Your Benefits
  • Customized content
  • Online, in Chemnitz, or at your location
  • Dedicated point of contact
  • Practical training in a real store