Comparison · E-commerce Platform · As of October 2026
XONIC vs. Gambio
Which one is right for whom? Gambio is a good fit for merchants who want to start with a low base price—cloud plans start at €29 per month, plus a transaction fee for payments processed through the Gambio Hub once a free volume threshold is exceeded—or who want to host the software themselves; XONIC is suitable for merchants looking for fixed package prices starting at €149 per month with no revenue share, hosting in Frankfurt am Main, and phone support starting with the Professional package. The plans from both providers differ in their feature sets; see the comparison table for details.
Gambio Cloud Starter
per month with an annual subscription, excluding VAT
starting at €29
Gambio Cloud transaction fee
on Hub payments exceeding the free volume, depending on the plan
0.1–1.5%
XONIC Basic
per month (net), 0% revenue share
Starting at €149
At a Glance (as of October 2026)
- Gambio Pricing Model: Cloud Plans—Starter €29, Business €79, Professional €149, Enterprise €219 per month with annual billing, excluding VAT; plus a transaction fee ranging from 1.5% to 0.1% on digital payments processed via the Gambio Hub once the plan’s monthly free volume is exceeded.
- XONIC Pricing Model: Fixed package prices—Basic €149, Professional €249, Premium €449 per month with annual payment (net); Enterprise pricing is customized; 0% revenue share.
- Hosting: Gambio Cloud with servers located exclusively in Germany; alternatively, self-hosting of the Gambio GX software. XONIC hosts every store in its data center in Frankfurt am Main.
- Updates: In the Gambio Cloud and with XONIC, updates are installed by the provider; when self-hosting Gambio GX, this is the operator’s responsibility.
- Migration: Data migration from Gambio to XONIC is available as a service starting at €1,200; customer accounts are migrated with compatible passwords.
Comparison Table: XONIC and Gambio
Key features based on information provided by the providers, as of October 2026. Sources listed at the bottom of the page.
| Criterion | XONIC | Gambio |
|---|---|---|
| Pricing Model | Fixed package prices: Basic €149, Professional €249, Premium €449 per month with annual payment (semiannually €179/€279/€479, monthly €199/€299/€499), Enterprise customized; net plus VAT, €0 setup fee | Cloud: Starter €29, Business €79, Professional €149, Enterprise €219 per month with annual billing (monthly billing: €33/€89/€167/€245), excluding VAT. Self-hosting: Gambio GX software free of charge; “Gambio Self-Hosted” package with Gambio Hub, updates, and support: €21 per month (€252 per year) plus a 0.2% transaction fee |
| Revenue-based costs | 0% revenue share in every package; payment provider fees and marketplace commissions go directly to the respective provider | Transaction fee on digital payments processed via the Gambio Hub above the monthly free volume: Starter: 1.5% starting at €500; Business: 0.8% starting at €2,000; Professional: 0.4% starting at €10,000; Enterprise: 0.1% starting at €50,000; prepayment and purchase on account are excluded |
| Contract Term | 12 months for each payment method, followed by automatic renewal for 12-month periods unless canceled by the end of the contract term; 30-day free trial | Cloud: Minimum contract term of 12 months for annual billing, 1 month for monthly billing; 30-day trial |
| Hosting and Data Location | Managed hosting included in every package; server location: Frankfurt am Main; data stored in German data centers with no data transfers to third countries; daily backups | Gambio Cloud: Store data stored exclusively on servers in Germany. Self-hosting on your own web space (according to Gambio: min. PHP 8.0, MySQL 5.7 or MariaDB 10.2, 500 MB) |
| Updates | Feature updates and security patches included in the package; they are installed for you | Cloud: Updates installed automatically by Gambio at no additional cost; Self-hosting: Updates are free; installation is the responsibility of the operator |
| Support | Email and ticket support included in all packages; initial response within 48 hours (Basic), 24 hours (Professional), or 12 hours (Premium, Enterprise) during business hours; phone support available starting with the Professional plan; Enterprise plan includes an SLA and a dedicated account manager | Support level “Basic” (Starter through Professional) or “Premium” (Enterprise); initial inquiry via the customer portal (Cloud) or by email (self-hosting); service hours Mon–Fri 9 a.m.–6 p.m.; Standard response time according to the Terms and Conditions: 4 hours for critical issues and 8 hours for major disruptions |
| Backend Access | User accounts: Basic 1, Professional 5, Premium 10, Enterprise unlimited; additional accounts can be added for €20 per month each | Admin accounts: Starter 1, Business 3, Professional 10, Enterprise unlimited |
| B2B Features | Included in every package: Customer groups with their own prices, tiered pricing, customer-specific prices, gross/net display per group, VAT ID verification, reverse charge, and OSS (guide); e-invoices in ZUGFeRD format from order management | Any number of customer groups with their own prices, payment and shipping terms, tiered and customer-group-specific pricing, and VAT ID number tracking |
| Interfaces and Inventory Management | Included in every package: 19 payment providers, more than 11 shipping carriers, accounting interfaces to DATEV and Lexware. Plus 14 inventory management/ERP integrations (including JTL-Wawi, Xentral, Tricoma, Billbee, SelectLine, Afterbuy, DreamRobot; some integrations require the xoPort API), 17 marketplaces starting with the Professional plan (starting at €19 per month per marketplace plus a setup fee), and the xoPort REST and XML APIs (included in Premium and Enterprise; available as an add-on for Professional) | A network of over 200 interfaces and partner companies, inventory management via Afterbuy and DreamRobot, among others; “multichannel” support in all cloud plans, API access starting with the Business plan |
| Migration and Data Transfer | Data migration from Gambio as a service starting at €1,200: products, customers with compatible passwords, orders, SEO URLs with 301 redirects; test migration before going live; data migration typically takes 2–4 weeks | Switch to Gambio using the provider’s import tools and migration service |
XONIC prices are net plus VAT; XONIC is intended for business owners as defined in Section 14 of the German Civil Code (BGB). Gambio prices, according to the provider, are exclusive of VAT; the offer is intended for business owners and freelancers; you can obtain binding quotes directly from the respective provider.
How Gambio’s transaction fee works
The fee applies only to the portion of monthly revenue generated via the Gambio Hub that exceeds the plan’s free volume.
Calculation example for Gambio Professional (annual subscription, €20,000 monthly revenue via digital payment methods on the Gambio Hub):
€149 base fee + 0.4% of €10,000 (turnover exceeding the €10,000 free volume) = €149 + €40 = €189 per month, excluding VAT.
With XONIC, the package price remains the same regardless of turnover. Fees charged by the payment providers themselves apply in addition to this for both systems. The pricing plans of both providers differ in terms of feature sets; the actual costs depend on individual needs.
Which one is right for whom?
Both providers develop their solutions in Germany and host their cloud stores in Germany. The differences lie in the pricing model, operations, and support.
XONIC is a good fit if you
- prefer fixed monthly prices with no revenue share
- want a one-stop shop for your store, hosting in Frankfurt am Main, updates, and support
- want personalized phone support (starting with the Professional plan)
- want to connect to marketplaces starting with the Professional plan at a fixed monthly price per marketplace
- want to have customizations implemented by the vendor’s developers
Gambio is a good fit if you
- want to start with a low monthly base price
- want a subscription that can be canceled monthly (Cloud, monthly billing)
- want to host the software yourself on your own web space
- want to use the Gambio Hub and the Gambio Store
- rely on the Gambio community and partner companies
Switching from Gambio to XONIC
The XONIC team handles the data migration from Gambio as a service at a fixed price starting at €1,200 plus VAT.
What is transferred
- Customer accounts with addresses and customer groups, including compatible passwords: Your customers will be able to log in as usual after the switch
- Orders, including order history
- Products with categories, images, variants, and prices
- SEO URLs: Existing rankings are preserved via 301 redirects
Here’s how the migration works
- Before going live, a test migration shows the results using your actual data.
- The switchover takes place without any downtime.
- Project duration including data migration: typically 2–4 weeks.
Frequently Asked Questions About Comparing Gambio
How much does Gambio cost compared to XONIC?
Gambio Cloud plans cost €29 to €219 per month with annual billing (excl. VAT); in addition, a transaction fee applies to payments made via the Gambio Hub once the free volume is exceeded. XONIC costs €149 to €449 per month (net) with annual payment; Enterprise pricing is customized, with no revenue share; hosting, updates, and support are included (as of October 2026).
For which payments does Gambio charge a transaction fee?
According to Gambio, the fee applies only to digitally processed payments via the Gambio Hub—such as PayPal, Klarna, credit card, or Apple Pay—and only to sales exceeding the monthly free volume (€500 to €50,000, depending on the plan). Prepayment and purchase on account are excluded, as are refunds and canceled payments. XONIC does not charge a revenue share.
Is the data hosted in Germany by both providers?
Yes. According to Gambio, all Gambio Cloud store data is stored exclusively on servers in Germany; for self-hosting, the operator determines the location. XONIC operates every store in its data center in Frankfurt am Main, and the data is stored in German data centers without any transfer to third countries.
How long am I contractually bound?
Gambio Cloud can be subscribed to annually with a 12-month term or monthly with a 1-month minimum contract term; the monthly plan costs more. With XONIC, the term is 12 months regardless of the payment method; you simply choose whether to pay monthly, semi-annually, or annually. Both providers offer a 30-day trial period.
Can my customers keep their old passwords after switching from Gambio?
Yes. When transferring data from Gambio to XONIC, customer accounts are migrated with compatible passwords, so your customers can log in as usual. The data migration costs starting at €1,200 plus VAT and typically takes 2–4 weeks.
What support options are available?
With Gambio, cloud customers submit their first inquiry via the customer portal, while self-hosted customers do so via email; according to the Terms of Service, support hours are Monday through Friday from 9 a.m. to 6 p.m. XONIC offers email and ticket support in all packages and phone support starting with the Professional package; the Enterprise package also includes a dedicated account manager.
More about XONIC
Note on the information: All information regarding Gambio is sourced from publicly accessible pages of Gambio GmbH, including the Terms and Conditions as of March 6, 2026 (accessed on October 7, 2026). Prices and services are subject to change; you can obtain binding quotes directly from the respective provider. Actual costs depend on individual needs.
Sources
- Gambio: Cloud Pricing (plans, minimum contract term, free data allowance, transaction fees, admin accounts, support levels, FAQs on transaction fees), accessed on October 7, 2026
- Gambio: Self-Hosting (Gambio Self-Hosted, system requirements, updates), accessed on October 7, 2026
- Gambio: Cloud Hosting (server location, automatic updates), accessed on October 7, 2026
- Gambio: Terms and Conditions, as of March 6, 2026 (transaction fees, support levels, service hours, response times, updates), accessed on October 7, 2026
- Gambio: Features (customer groups, tiered pricing, VAT ID) and Interfaces & Partners, accessed on October 7, 2026
- XONIC: Pricing & Plans and Data Migration When Switching Shops
Further Comparisons
Is XONIC the right fit for your store?
We’ll work with you to determine, with no obligation, whether XONIC meets your needs, and show you the system in a live demo.
Or give us a call: +49 (0) 371 240 888 56
Last updated: October 7, 2026
