Comparison · E-commerce Platform · As of October 2026

XONIC vs. PrestaShop

Which One Is Right for You? PrestaShop is suitable for companies that want to download open-source software (OSL 3.0 license) for free and organize hosting, updates, and modules themselves or with an agency, or use the manufacturer’s hosted service starting at €24 per month, excluding VAT; XONIC is suitable for small and medium-sized B2C and B2B retailers who want to purchase a package that includes the online store, hosting in Frankfurt am Main, updates, and personal support at fixed prices starting at €149 net per month with annual payment terms and no revenue share.

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PrestaShop Classic

Open-source download; hosting and domain not included

0 €

PrestaShop Hosted

per month, excluding VAT, annual payment, hosting included

Starting at 24 €

XONIC Basic

per month (net), annual payment, includes hosting, updates, and support

Starting at 149 €

At a Glance (as of October 2026)

System type: PrestaShop is open-source e-commerce software; the project is licensed under OSL 3.0. PrestaShop SA (Paris) offers it as Classic (download) and Hosted (subscription). XONIC Shop System is offered as a package that includes hosting, updates, and support.
PrestaShop pricing model: Classic is available as a free download; costs for hosting, domain, etc., are additional; Hosted costs 24 € per month with annual payment or 29 € with monthly payment, excluding VAT in each case. Modules and themes from the PrestaShop Marketplace are subject to fees depending on the provider.
XONIC Pricing Model: Basic €149, Professional €249, Premium €449 per month with annual payment (net); Enterprise pricing is customized; 0% revenue share; 12-month term.
Operation: With PrestaShop Classic, the operator chooses the hosting provider and installs updates using the Update Assistant module or hires an agency or PrestaShop Support. With XONIC, hosting is provided in Frankfurt am Main and updates are handled by the manufacturer.
Support: PrestaShop offers support via chat, email, and phone (Monday through Saturday, 9 a.m. to 10 p.m.) as well as paid support packages; the hosted offering includes support six days a week. XONIC offers email and ticket support in all packages, with phone support starting with the Professional plan.
Migration: Data migration from PrestaShop to XONIC is available as a service starting at €1,200.

Comparison Table: XONIC and PrestaShop

Key features based on information provided by the vendors, as of October 2026. Sources listed at the bottom of the page.

Criterion	XONIC	PrestaShop
Software and License	XONIC Shop System from XONIC Solutions GmbH in Chemnitz (since 2005), provided as a package including hosting, updates, and support	Open-source software; the PrestaShop project is licensed under the OSL 3.0; PrestaShop SA (Paris) offers the Classic (based on PrestaShop 9) and Hosted (based on PrestaShop 8) plans
Pricing Model	Fixed package prices: Basic €149, Professional €249, Premium €449 per month with annual payment (semiannually €179/€279/€479, monthly €199/€299/€499), Enterprise customized; net plus VAT, €0 setup fee, 0% revenue share	Classic: free download; costs for hosting, domain, etc., not included; Hosted: €24 per month when billed annually, €29 when billed monthly, each excluding VAT; modules and themes from the PrestaShop Marketplace are subject to fees depending on the provider
Contract Term	12 months for all payment methods, automatically renewed for 12-month periods unless canceled by the end of the contract term; 30-day free trial	Classic: no subscription; Hosted: monthly subscription cancellable at any time or annual billing; 14-day free trial
Hosting and Data Location	Managed hosting included in every package; server location: Frankfurt am Main; data stored in German data centers with no data transfers to third countries; daily backups	Classic: Host of your choice; data location depends on the host; requirements for PrestaShop 9: PHP 8.1 or higher (8.5 recommended), MySQL 5.7 or higher or MariaDB 10.2 or higher, Apache 2.4 or Nginx. Hosted: Hosting provided by partner Gandi (50 GB). Also includes “PrestaShop Hosting,” a managed platform from the vendor starting at €200 per month with daily backups
Updates	Feature updates and security patches are included in the package; they are installed for you	Classic: Performed by the operator using the Update Assistant module (back office or command line) or by agencies; Update by PrestaShop Support: Audit €300, Basic Update Package €1,099.99 (audit cost is credited), each excluding VAT. Hosted: Updates included as per the vendor. PrestaShop Hosting: Infrastructure updates and critical security patches are provided by the manufacturer; the operator maintains the code, modules, and themes
Support	Email and ticket support included in all packages; initial response within 48 hours (Basic), 24 hours (Professional), or 12 hours (Premium, Enterprise) during business hours; phone support available starting with the Professional plan; Enterprise plan includes an SLA and a dedicated account manager; Emergency support available in Premium and Enterprise (service calls subject to a fee)	Community forum and help articles in the Care Center; manufacturer support via chat, email, and phone, Monday through Saturday 9 a.m.–10 p.m., response within 24 business hours; Paid packages, e.g., Performance starting at €90, SEO starting at €550, Security starting at €1,490 (excl. VAT). Hosted: Support six days a week via email, live chat, or phone
B2B Features	Included in every package: Customer groups with their own prices, tiered pricing, customer-specific prices, gross/net display per group, VAT ID verification, reverse charge, and OSS (guide); e-invoices in ZUGFeRD format from order management	Core features: Customer groups with group discounts, gross or net price display per group, prices per group can be hidden; special prices based on quantity, customer group, country, or customer; B2B mode with company fields in the customer account. Additional B2B features via modules on the PrestaShop Marketplace, e.g., VAT ID verification via VIES using “B2B EU VIES VAT Validator – Tax Exempt and European VAT number” for €69.99 excl. VAT. (One year of support and updates included; thereafter, €1.67 per month)
Integrations and Inventory Management	Included in every package: 19 payment providers, more than 11 shipping carriers, and accounting interfaces to DATEV and Lexware. Plus, 14 inventory management/ERP integrations (including JTL-Wawi, Xentral, Tricoma, Billbee, and SelectLine; some integrations require the xoPort API), 17 marketplaces starting with the Professional plan (starting at €19 per month per marketplace plus a setup fee), and the xoPort REST and XML APIs (included in Premium and Enterprise; available as an add-on for Professional)	Admin API in PrestaShop 9; services included in the offer such as PrestaShop Checkout (with PayPal), PrestaShop Marketing (Google), PrestaShop Social (Facebook, Instagram), and eShip; additional integrations via more than 3,200 themes and modules in the PrestaShop Marketplace
Migration and Data Transfer	Data import from PrestaShop as a service starting at €1,200: products, customers, orders, SEO URLs with 301 redirects; test migration before going live; data import typically takes 2–4 weeks	Switch to PrestaShop using migration modules (starting at €69.99 excl. tax), PrestaShop’s migration support (starting at €1,200 excl. tax), or partner agencies (price upon request); With the hosted plan, you can take your store data with you upon cancellation

XONIC prices are net plus VAT; XONIC is intended for business owners as defined in Section 14 of the German Civil Code (BGB). PrestaShop prices, as listed by the provider, exclude VAT; the PrestaShop Hosting price overview does not include a VAT note. Costs for hosting, modules, and agencies depend on the selected provider; you can obtain binding quotes directly from the respective provider.

Which option is right for whom?

A key difference lies in the operating model: PrestaShop Classic is software that you operate yourself; PrestaShop Hosted is a subscription that includes hosting; XONIC is a package comprising software, hosting, updates, and support.

XONIC is a good fit if you

don’t want to handle hosting, updates, and security patches yourself
prefer fixed monthly prices without revenue sharing
need B2B features such as customer groups, tiered pricing, and VAT ID verification even in the smallest package
require hosting in Frankfurt am Main
want personal support from the manufacturer’s team in Chemnitz, with phone support available starting with the Professional plan

PrestaShop is a good fit if you

want to operate and customize open-source software yourself or with an agency
want to choose your own hosting provider and set your own hosting costs
want to use a pre-installed store with hosting included in the manufacturer’s hosted offering
want to tailor features using modules and themes from the PrestaShop Marketplace
rely on partner agencies and the PrestaShop ecosystem community

Switching from PrestaShop to XONIC

The XONIC team handles the data migration from PrestaShop as a service at a fixed price starting at €1,200 plus VAT.

What is included

Products with categories, images, variants, and prices
Customer accounts with addresses and customer groups
Orders, including order history
SEO URLs: existing rankings are preserved via 301 redirects

Here’s how the migration works

Before going live, a test migration shows the results using your actual data.
The switchover takes place without any downtime.
Project duration including data migration: typically 2–4 weeks.

Data Migration in Detail · Data Migration from PrestaShop

Frequently Asked Questions About Comparing with PrestaShop

Is PrestaShop free?

The PrestaShop Classic software can be downloaded for free, but costs for hosting, a domain, and paid modules or themes apply, as well as agency fees if applicable. The hosted plan with hosting costs €24 per month with annual payment or €29 with monthly payment, excluding VAT in each case. With XONIC, hosting, updates, and support are included in the package price starting at 149 € per month (net) with annual payment (as of October 2026).

What operating models are available, and where is the data stored?

You install PrestaShop Classic with a hosting provider of your choice, and that’s where the data is stored. With the Hosted plan, PrestaShop handles installation and hosting through its partner Gandi; the manufacturer also offers the managed PrestaShop Hosting platform starting at €200 per month. XONIC operates every store in its data center in Frankfurt am Main, and the data is stored in German data centers without any transfer to third countries.

Who handles updates and security?

With PrestaShop Classic, the operator handles this: The Update Assistant module updates the store via the back office or the command line; alternatively, agencies or PrestaShop Support can handle the update (starting at €1,099.99 excl. VAT for Support). With PrestaShop Hosting, the vendor installs infrastructure updates and critical security patches, while the operator maintains the code, modules, and themes. With XONIC, feature updates and security patches are included in the package and are installed for you.

Where can I get support?

For PrestaShop, there’s the community forum, help articles in the Care Center, and support services from the vendor via chat, email, and phone from Monday through Saturday. Purchased modules include one year of support and updates. With XONIC, email and ticket support are included in all packages, and phone support is available starting with the Professional package.

What B2B features are included?

PrestaShop includes customer groups with group discounts and net price display, special prices based on quantity or customer group, and a B2B mode with company fields; additional features, such as VAT ID verification via VIES, are offered by the PrestaShop Marketplace as paid modules. With XONIC, customer groups with custom prices, tiered pricing, gross/net price display, VAT ID verification, as well as reverse charge and OSS are included in every package.

Can I switch from PrestaShop to XONIC and transfer my data?

Yes. The XONIC team transfers products, customer accounts, orders, and SEO URLs from PrestaShop as a service at a fixed price starting at €1,200 plus VAT. A test migration demonstrates the results before going live, and the switchover occurs without downtime; data migration typically takes 2–4 weeks.

More about XONIC

Pricing &Packages: Four packages with no revenue share

HostingManaged Hosting in Frankfurt am Main

Pricing &Customer Segments: A Guideto B2B Pricing

Note on the Information: All information regarding PrestaShop is sourced from publicly available pages of PrestaShop SA and the PrestaShop project (prestashop.com, Care Center, developer and user documentation, PrestaShop Marketplace; accessed on October 4, 2026). Prices and services are subject to change; costs for hosting, modules, and agencies depend on the chosen provider and individual needs.