XONIC vs. Shopware
Who is each option best suited for? Shopware is ideal for companies that want to run an open-source platform themselves (Community Edition, €0) or use a Shopware plan starting at €600 per month, with pricing based on gross merchandise value (GMV); XONIC is suitable for small and medium-sized B2C and B2B retailers looking for a complete package that includes hosting in Frankfurt am Main, updates, and personal support at fixed package prices starting at 149 € per month with no revenue share.
At a Glance (as of October 2026)
- Shopware Pricing Model: Community Edition is free (open source, MIT license); the Rise plans starting at 600 € and the Evolve plans starting at 2,400 € per month; Beyond is customized, all prices exclude VAT. According to Shopware, pricing is based on Gross Merchandise Value (GMV) and other individual factors.
- XONIC Pricing Model: four packages with fixed monthly prices—Basic at €149, Professional at €249, Premium at €449 with annual payment (net), and Enterprise customized; 0% revenue share, 12-month term.
- Hosting: Shopware is self-hosted or operated as SaaS or PaaS; Shopware SaaS is hosted on AWS in the Frankfurt (eu-central-1) region in accordance with the Data Processing Agreement. XONIC hosts every store in its data center in Frankfurt am Main.
- Updates: Shopware SaaS is automatically updated by Shopware; for the Community Edition, setup and maintenance are the responsibility of the operator. With XONIC, updates and security patches are included in the package and are applied.
- Support: Shopware offers support ranging from the community forum to 24/7 priority support, depending on the plan. XONIC provides email and ticket support in all packages, with phone support available starting with the Professional plan.
- Migration: Data migration from Shopware to XONIC is available as a service starting at €1,200.
Comparison Table: XONIC and Shopware
Key features based on information provided by the vendors, as of October 2026. Sources listed at the bottom of the page.
| Criterion | XONIC | Shopware |
|---|---|---|
| Pricing Model | Fixed package prices: Basic €149, Professional €249, Premium €449 per month with annual payment (semiannually €179/€279/€479, monthly €199/€299/€499), Enterprise customized; net plus VAT, €0 setup fee | Community Edition: €0 (open source, MIT license); Rise starting at €600, Evolve starting at €2,400 per month, Beyond: customized pricing; all prices exclude VAT |
| Revenue-based costs | 0% revenue share in every plan; payment provider fees and marketplace commissions go directly to the respective provider | Pricing of plans based on Gross Merchandise Value (GMV) and other individual factors |
| Contract Term | 12 months for each payment method, followed by automatic renewal for 12-month periods unless canceled by the end of the contract term; 30-day free trial | Subscription can be canceled at any time; access remains active until the end of the current billing period |
| Hosting and Data Location | Managed hosting included in every package; server location: Frankfurt am Main; data stored in German data centers with no transfer to third countries; daily backups | Community Edition is self-hosted only; plans available as self-hosted, SaaS, or PaaS; Shopware SaaS, as per the General Terms and Conditions (AVV), hosted by AWS EMEA SARL, Region eu-central-1 (Frankfurt am Main) |
| Updates | Feature updates and security patches included in the package; they are installed for you | SaaS: automatically handled by Shopware; Community Edition: setup and maintenance are your responsibility |
| Support | Email and ticket support included in all packages; initial response within 48 hours (Basic), 24 hours (Professional), 12 hours (Premium, Enterprise) during business hours; phone support available starting with the Professional plan; Enterprise includes an SLA and a dedicated account manager; Emergency support available in Premium and Enterprise (service calls subject to a fee) | Community Edition: Community forum; Rise: Basic support, 8-hour service response time (Mon–Fri); Evolve: 4 hours (Mon–Fri) and phone support via callback; Beyond: 24/7 priority support, 1 hour, personal account manager |
| B2B Features | Included in every package: Customer groups with their own prices, tiered pricing, customer-specific prices, gross/net display per group, VAT ID verification, reverse charge, and OSS (guide); e-invoices in ZUGFeRD format from order management | “B2B Components” starting with Evolve; Beyond additionally includes, among other features, Digital Sales Rooms, Multi-Inventory, customer-specific pricing, and subscriptions |
| Interfaces and Inventory Management | Included in every package: 19 payment providers, more than 11 shipping carriers, and accounting interfaces to DATEV and Lexware. Additionally, 14 inventory management/ERP integrations (including JTL-Wawi, Xentral, Tricoma, Billbee, and SelectLine; some integrations require the xoPort API), 17 marketplaces starting with the Professional plan (starting at €19 per month per marketplace plus a setup fee), and the xoPort REST and XML APIs (included in Premium and Enterprise; available as an add-on for Professional) | API-first approach with headless architecture; extensibility via apps, plugins, and integrations from technology partners; webhooks for API-based third-party providers |
| Migration and Data Transfer | Data migration from Shopware as a service starting at €1,200: products, customers, orders, SEO URLs with 301 redirects; test migration before going live; data migration typically takes 2–4 weeks | Switch to Shopware with support from Shopware, partner agencies, or the community |
XONIC prices are net plus VAT; XONIC is intended for business owners as defined in Section 14 of the German Civil Code (BGB). Shopware prices are as quoted by the provider, excluding VAT; you can obtain binding quotes directly from the respective provider.
Which option is right for whom?
Both systems follow different operating models. The choice depends primarily on who handles hosting, updates, and further development.
- want a one-stop solution for your online store, hosting in Frankfurt am Main, updates, and support
- prefer fixed monthly prices without revenue sharing
- need B2B features such as customer groups, tiered pricing, and VAT ID verification even in the smallest package
- want customizations implemented by the vendor’s developers
- want personal phone support (starting with the Professional plan)
- want to run an open-source platform yourself or with an agency
- want to choose between self-hosted, SaaS, and PaaS
- use a headless and API-first architecture for your own front ends
- need features such as Digital Sales Rooms or Multi-Inventory from the Enterprise plans
- rely on extensions and partner agencies within the Shopware ecosystem
Switching from Shopware to XONIC
The XONIC team handles the data migration from Shopware as a service at a fixed price starting at €1,200 plus VAT.
What is included
- Products with categories, images, variants, and prices
- Customer accounts with addresses and customer groups
- Orders, including order history
- SEO URLs: existing rankings are preserved via 301 redirects
Here’s how the migration works
- Before going live, a test migration shows the results using your actual data.
- The switchover takes place without any downtime.
- Project duration including data migration: typically 2–4 weeks.
Frequently Asked Questions About Comparing Shopware
How much does Shopware cost compared to XONIC?
What determines the price for Shopware and XONIC?
Where is the store data hosted?
Who installs updates?
Can I switch from Shopware to XONIC and transfer my data?
Which B2B features are included?
More about XONIC
Sources
- Shopware: Plans & Pricing (Editions, Prices, GMV Note, Support per Plan, Cancellation), accessed on October 4, 2026
- Shopware: Data Processing Agreement, Annex IV (Subprocessors), accessed on October 4, 2026
- Shopware Docs: SaaS – Frequently Asked Questions (Automatic Updates), accessed on October 4, 2026
- XONIC: Pricing & Packages and Data Migration When Switching Shops
Further Comparisons
Is XONIC the right fit for your store?
We’ll work with you to determine, with no obligation, whether XONIC meets your needs, and show you the system in a live demo.
Or give us a call: +49 (0) 371 240 888 56
Last updated: October 4, 2026