Feature Overview
Thousands of features. One system.
The XONIC Shop System comes standard with all the features of a professional online store: catalog and variant management, 19 payment providers, more than 11 shipping carriers, marketplace integrations, B2B pricing logic, and an integrated CRM—without a proliferation of plugins.
Feature Overview
Search for a feature …
1,000+
Frequently Used
Catalog
Payment
Shipping
Marketing
Interfaces
Multichannel Sales
Sales
AI Module & Content Editor
Content
Coupons & Discounts
Marketing
Returns Management
Order
Customer Accounts & Groups
CRM
Live Search & Filters
Catalog
1,000+
Features
Standard Features
50+
Payment Methods
For a seamless checkout experience
17
Marketplaces
Can be integrated across Europe
20+
Years of experience
In-house since 2005
Frequently Used
The features that make everyday work easier.
Multichannel Sales
Manage your store and 17 marketplaces centrally from a single system.
AI Module & Content Editor
Create and maintain texts, descriptions, and content with AI support.
Go to xoContentEditorDiscounts & Coupons
Flexibly manage promotions, tiered discounts, and coupon codes.
Order Processing
From order placement to shipping—including partial deliveries.
Returns Management
Systematically record, review, and process returns.
Reviews
Collect and moderate product and store reviews.
Newsletter
Manage subscribers, campaigns, and automations directly in the store.
Live Search & Filters
Quick search with suggestions and advanced filters.
Customer Accounts
Customer groups, custom pricing, and access permissions for B2B.
Orders & Customer Management
From order placement to customer relationship management.
Order overview with status & history
Partial Deliveries & Subsequent Deliveries
Invoices, Credit Memos & Cancellations
Customer groups & custom prices
B2B approvals & corporate accounts
Identify repeat customers
Notes & History per Customer
xoCRM Ticket System (Premium) · Guide
xoCRM: My Day & Tasks Board (Premium)
Daily dashboard with your own tickets, tasks, and appointments; project tasks displayed as a Kanban board; out-of-office mode with a designated substitute; and, if desired, an automatic task created for each order.
Global Search in the Backend
The search bar in the header finds not only menu items and settings but also order numbers, customers, companies, email addresses, and item numbers.
Dashboard with Key Metrics
Products, orders, customers, and tickets displayed as tiles, plus visitor, order, and revenue trends—from daily to annual.
Form Builder with Inbox
Create your own forms in the backend—no programming required. All submissions are collected in the inbox, complete with search functionality and an “unread” indicator.
Credit account with account statement
Every redemption, settlement, chargeback, and correction is traceable—in the backend and in your customers’ accounts.
Shopping Cart Across Multiple Workstations
If multiple people are working in the same customer account, everyone sees the same up-to-date shopping cart—even in manager and multi-client modes.
Show password
An eye icon briefly displays the password in plain text during login and registration—fewer typos, accessible for all users, and can be disabled. · Guide
xoScan for Warehouse & Picking
Scan items using a barcode scanner and check each order item by item while packing—even with QR shipping labels. · Guide
xoCRM Mailbox (Premium)
Read, reply to, and compose emails from one or more mailboxes directly in the backend, with drafts and a sent items folder; replies remain linked to the ticket.
Flexible Contract Billing
Bill annual prices in monthly installments and retroactively assign existing invoices to a contract.
XONIC PREMIUM
Looking for better customer service? xoCRM’s got you covered.
Ticket system, mailbox, projects, and appointments—seamlessly integrated into the store. Available as a premium add-on.
Catalog & Products
A catalog that supports any level of product depth.
From simple items to complex variants—structured and high-performing.
Variants, Attributes & Characteristics
Tiered & Volume Pricing
Cross-selling & upselling
Categories, Filters & Facets
Product Images & Galleries
Digital Products & Downloads
Wish Lists & Comparisons
SEO Fields per Product
Availability & Delivery Times
Product Bundles
Review Widget with AI Summary
Average rating, star distribution, and the most helpful reviews at a glance. Using the AI module, the store summarizes customer reviews by language—labeled as AI content.
Select Variants by Image
Image and attribute selection work together in both directions: Clicking on the image selects the corresponding variant.
Multiple Images in Product Lists
A preview bar below the list image lets you switch the main image with a click; if desired, a gallery opens—without leaving the page.
Variant attributes automatically filterable
The store automatically transfers color, size, and other attributes from the variants to the main product—so customers can find product families using the familiar filters.
Sales unit in the quantity field
The sales unit is displayed next to the quantity selector and adjusts according to the quantity—for example, “1 pallet” becomes “2 pallets.”
Menu bar with highlight categories
Important categories appear directly in the menu bar, with all others grouped under “More Categories.” Starting with XONIC 4.10 · Preview News · Guide
Category Chips & Level Menu
On mobile devices, a horizontally scrollable chip row appears below the header area, along with a menu on the left that navigates level by level. Starting with XONIC 4.10 · Guide
Dimensions in Any Notation
The search finds “M 8 x 16” even when you enter “8x16”.
Products Without Images at the Bottom
Items without images can optionally be placed at the end of product lists and product blocks.
Payment & Shipping
Seamless payment and shipping.
Over 50 payment methods and flexible shipping rules for a checkout process that minimizes cart abandonment.
50+ Payment Methods
PayPal, Klarna & Stripe
Invoice, Prepayment & Direct Debit
Shipping Zones & Rules
Weight- & price-based shipping
Label Printing & Tracking
Packaging Units
Click & Collect
WERO – the European Wallet
Payments directly from account to account via the banking app, confirmed in seconds. · WERO integration
SEPA Direct Debit for Contract Invoices
Customers issue a direct debit authorization in their customer account or via an invitation link; the store automatically collects due invoices from contracts via Stripe.
Packstation & Package Shop at Checkout
Customers search for a DHL Packstation, branch, or Paketshop on a map and select it directly as a delivery destination.
Delivery Country & Currency for Guests
Searchable delivery country selection with quick access; if desired, the store displays prices in international guests’ local currencies.
Marketing & SEO
Gain visibility and build customer loyalty.
Tools for reach, conversion, and repeat business—built right in.
Promotions & Coupons Engine
Newsletters & Automations
Google Shopping & Product Feeds
Meta Tags & XML Sitemaps
Descriptive URLs & Redirects
Rich Snippets & Structured Data
Landing Pages & Content Pages
Shopping Cart Reminders
Search with Additional Content & Keyword Analysis
Categories, brands, guides, FAQs, and information pages appear directly in search results; the analysis shows what users are searching for and where searches yield no results. · Guide to Additional Content · Guide to Store Search
Image Search via Camera
With Doofinder’s image search, a camera icon appears in the search field: Customers take a photo of an item and find it in the product range. · Doofinder Integration
Multilingual via DeepL
Automatically translate products, categories, news, and information pages into all active store languages; define fixed terms via a glossary—with your own DeepL account.
News with Author Profiles
Modern news design, author management with an “About the Author” box, and the ability to publish posts to your Facebook page with the click of a button.
Local inventory for Google
A dedicated data source tells Google which items are in stock at which store—for local ads and free local product listings, including pickup options.
Gross & Partner Coupons
A gross coupon deducts a fixed amount equal to the advertised value; coupons linked to sales partners automatically credit commission upon redemption. · Guide
Reward Points & Free Items
Points for every purchase and free items based on order value—even individual variants within a product family can be specifically offered. · Guide
FAQ on the Product Page
Questions and answers from the FAQ system directly on the product page—visible to customers and readable by AI search engines. Starting with XONIC 4.10 · Preview News · Guide
llms.txt for AI Search Services
The store automatically provides an llms.txt file for each domain so that AI assistants can correctly categorize the store, product range, and company.
Affiliate Program with Permissions per Partner
Enable or disable promotional materials and affiliate links for each partner; if desired, only the coupon code is tracked.
Import & Export
Data in, data out—automated.
Manage large volumes of data and keep it synchronized with external systems.
CSV & XML Import
Bulk Processing
Supplier Feeds
Inventory Sync
Accounting Export (DATEV)
Scheduled Import/Export Jobs
Image Import via URL
Error Report for Imports
Rejected lines from an import as a table and as a CSV file for further processing.
Interfaces & Integrations
Connected to your ecosystem.
Open API and ready-to-use connectors to marketplaces, ERP systems, and services.
REST API
Marketplaces: Amazon, eBay, OTTO, Kaufland
ERP & Inventory Management
Payment service providers
Shipping Providers
Webhooks & Events
Google & Meta Tracking
Interface Log
Manage marketplaces by channel
Specify for each marketplace which categories are transferred, which warehouses the inventory comes from, and which customer group prices apply. · Marketplace Guides
eBay: Price and Inventory Only
If you manage titles, descriptions, and images directly on eBay, you’ll only sync prices and inventory—existing listing content remains protected. · Guide
Sovendus, Adtraction & TikTok
Post-purchase coupons from partner stores, affiliate tracking, and TikTok ad measurement—each with its own selection options in the cookie banner.
Instant notifications via Slack
New orders, new tickets, and errors in contract processing go straight to the Slack channel—with a direct link to the backend.
Cancellation Synchronization with Billbee and OTTO
Cancellations from Billbee and the OTTO marketplace are sent to the store, and shipping of canceled orders is blocked.
Security & Compliance
Legally compliant and secure.
Data protection, legal compliance, and operational security in accordance with German standards.
GDPR Tools
Cookie Consent Management
SSL certificate included
Two-factor authentication
Role & Permission Management
Daily Backups
Legal Notice, Terms & Conditions, and Right of Withdrawal
Proactive error monitoring
Accessibility Basics
Audit Log & Records
Manufacturer’s Warranty per Item
Voluntary manufacturer’s warranty with duration and terms for each item—displayed on the product page and clearly separated from the statutory warranty.
Country Blocking & Protection Against Attack Waves
Block access from unwanted regions—search and AI bots, as well as payment feedback, remain exempt. In the event of critical server load, the store can switch to an enhanced protection mode via Cloudflare if desired.
XONIC in Action
Frontend & Backend at a Glance.
Frontend
The store as your customers see it.
Backend
The admin panel you use every day.
Frequently Asked Questions
All about XONIC’s features.
Are all features included in every package?
The core set of features is included in every XONIC package. You can add individual premium modules (e.g., xoCRM) and marketplace integrations as needed.
Can I add features later?
Yes. The system grows with your business—modules, marketplaces, and employee accounts can be added at any time.
Is there an open API?
Yes, a REST API as well as ready-to-use connectors to marketplaces, ERP systems, and shipping systems are available.
Are new features automatically rolled out?
Yes. Major updates and patches are included in every package at no extra charge.
Can I test the features beforehand?
Yes, you can try XONIC with no obligation—no credit card required.
