Help · Guides · Tutorials

Guides & Tutorials.

Comprehensive guides for getting the most out of your XONIC Shop System—from getting started to advanced features.

Guides
Explained Step by Step
49
Topic Areas
Sorted by task
7
Support
When a guide isn’t enough
In person

Start here

New to the XONIC store?

Get started in three steps: log in, create categories, add your first product.

Getting Started

From login to go-live: setup checklist, store data, legal texts, taxes, payment and shipping, first categories and products.

Topic areas

Choose your topic.

The guides are sorted by task. Each area has its own overview, and you can also open the guides directly from here.

49 guides

Sales & Checkout

Guides to sales and checkout: shipping and delivery, payment methods, express checkout, login and registration.

Orders & Customers

Guides to orders and customers: editing orders, contracts and subscriptions, tickets and tasks.

Marketplaces

Guides to Marketplace Integrations: Setting up eBay (Classic and New) and Kaufland, automatically transferring items and inventory, and importing orders.

Legal & Privacy

Guides to legal requirements and privacy: EU withdrawal button and EU guarantee label.

Can’t find what you’re looking for?

Our support team is here to help you personally.

If a guide doesn’t answer your question: Create a ticket or give us a call (phone support available starting with the Professional plan)—real people, no bots.

At a Glance
  • 49 guides to refer to
  • German & English
  • Continuously updated
  • Support as a Backup