Getting Started with XONIC: From Login to Going Live

Log In

1. Open www.ihre-domain.de/xpanel/ in your browser.
2. Enter your “Username or Email Address” and “Password.”
3. If two-factor authentication is set up, also enter the “one-time code” from the app.

Two-Factor Authentication

Go to Settings → Administrators → My Account to enable two-factor authentication and scan the QR code with an authenticator app. Each person sets this up for their own account. By selecting “Trust this device for 30 days,” the store will not ask for the code again on this device for 30 days.

Employee Accounts

Under Settings → Administrators → User Accounts, use “Create User Account” to set up a separate account for each person. You can control what each person can view and edit under User Groups using “Access Rights for User Group.” Do not share logins.

Basic Settings

Under Settings → General → Basic Settings:

• “Store Name” and “Store Owner Name”
• “Store Address and Contact Information” including company name, address, phone number, and email address
• “Country” and “State” of your business
• “Store Logo”
• Bank account information for prepayment (“Store Bank Account …”)
• “Display sales tax in the store”

Email, Languages, Receipts

• Sender of shop emails: “Shop operator’s email address” under Settings → Interfaces → Email Marketing / CRM → Email Options. There, you can also specify where a copy of each order is sent (“Send order copy via email to”).
• Languages and Currencies: under Settings → Languages / Currencies; set the default via “Set as Default.”
• Receipts: “Your company’s tax ID” and the receipt logo under Settings → Design → Receipts.
• Favicon: under Settings → SEO / SEA → Title & Meta Tags.

In the CMS Manager

Under CMS → CMS Manager, you’ll find the pages “Terms and Conditions,” “Right of Withdrawal,” “Privacy Policy,” “Legal Notice,” and “Shipping and Payment.” The sample withdrawal form is located in the module “ $cms_withdrawal.”

Replace all sample texts with your own, verified texts.

Via a Legal Text Provider

Under Settings → Interfaces → Legal Portals, integrate Händlerbund, janolaw, or IT-Recht Kanzlei. The store will then automatically adopt their texts, and changes to the legal situation will be reflected without any action on your part.

Tax Rates

Under Settings → Country / Tax, you’ll find the tax classes “Standard” and “Reduced” at 19 and 7 percent, respectively. The tax rate depends on the destination country.

If you use the OSS scheme to calculate taxes based on the tax rates of the delivery countries: A country zone is set up for each EU country (“EU - Austria,” etc.). There, you set the country’s rate for each tax class and move the rates from the “European Union” zone to the “EU - Germany” zone. Important: The store adds up all the rates that apply to a country. If the rates remain in the “European Union” zone, this would result in, for example, 19 + 20 = 39 percent for Austria. Your tax advisor can tell you whether OSS applies to you. Step by step: Taxes & OSS.

Which Countries Customers Can Select

The country selection only displays countries from country zones whose “Sorting in the Country Box” value is not 0. By default, these are the EU countries. If, for example, you also ship to Switzerland, set the value for the appropriate zone. For more information, see the Shipping & Delivery Guide.

Payment Methods

Under Settings → Checkout → Payment Methods, select the module, click “Install,” and then click “Edit.” Use “Payment via …” to enable it. By default, only “Prepayment” is installed. You can install “Cash on Delivery,” “Pay on Pickup,” and providers such as PayPal, Stripe, or Klarna from the same list; set up providers in test mode first. For more information, see the Payment Methods Guide.

Shipping Methods

Under Settings → Checkout → Shipping Methods, set up your shipping methods with prices by country zone. Several shipping modules are preconfigured by default, but only DHL is active. The Shipping & Delivery guide explains this step by step.

Combining Shipping and Payment

In the list of shipping methods, the “Accepted Payment Methods” column shows which payment methods the customer can select for a given shipping method. You can change this in the “Shipping and Payment” tab. If no assignment exists, the message “Module not assigned to any payment method!” will appear there.

In the store

A slider whose destination has been deleted or deactivated continues to appear, but without a link. Your slider remains complete and continues to run. If an SEO redirect leads from the old destination to a new page, the slider links directly to that page.

In the Slider Management

A marker appears at the top of the slide, even when the slide is collapsed. Below it, a note explains what’s happening in the store and what to do.

In the Health Check

Under Tools → Server Info & Health Check, the “Slider Link Destinations” section lists the active slides with unreachable destinations, along with their location and reason. If this affects the homepage, a button opens its slider directly.

Maintenance Mode

Under Settings → General → Maintenance, enable “Maintenance (ALL)” and enter your own IP address under “Allow IPs”; it’s listed at the bottom of the page. Visitors will then see a notice page, while you can use the store just like a customer.

Test Order

There is no separate test mode for the entire store. Place an order using prepayment or a payment method in test mode. Check the order confirmation, PDF attachments, invoice, and—if set up—the shipping label in the shipping provider’s test mode.

Removing a Test Order

Select “Delete” in the order; choosing “Credit the quantity to inventory” restores the stock. Deleting the order in the shop does not cancel anything with the payment provider. You can set the next order number under Settings → Checkout → Number Ranges; it can only be incremented.