Pricing · Transparent & Predictable

Four packages. One software solution.

Fixed monthly prices starting at €149, 0% revenue share. Hosting, updates, and support are included in every package—with absolutely no hidden costs.

0% revenue share Hosting included Updates & patches Personalized support
4
Packages to Choose From
17
Marketplaces
0%
Revenue Share
€149
starting at / month
Four Plans – One System

Choose your package.

Full functionality from day one. Upgrade at any time; switch providers at the end of your term.

: off; : off
Basic

For small shops and those new to online retail.

€149
per month · annual payment
equals 1,788 €/year
  • 20 GB of hosting in Germany
  • Custom email accounts
  • 1 employee account included
  • Up to 3 additional accounts can be added
  • Email support included
  • AI module & ContentEditor included
  • All updates & patches
Choose Basic
Premium

For established retailers with high sales volumes.

€449
per month · annual payment
equals €5,388 per year
  • 200 GB of hosting in Germany
  • Custom email accounts
  • 10 employee accounts included
  • Unlimited additional accounts can be added
  • Email support included
  • AI module & Content Editor included
  • All updates & patches
  • Phone support mornings & afternoons
  • 24/7 uptime monitoring
  • xoPort data interface included
  • Security & Performance Package Included
  • Advanced features included
  • Marketing automation & AI included
  • Multichannel & xoCRM available as separate add-ons
  • Emergency support on call (call-outs charged)
Choose Premium
Enterprise

Customized solutions for corporate groups and special cases.

Custom
based on time and requirements
 
  • Custom hosting setup
  • Dedicated email infrastructure
  • Unlimited employee accounts included
  • Email support included
  • AI module & ContentEditor included
  • All updates & patches
  • Phone support according to SLA
  • 24/7 uptime monitoring
  • xoPort data interface included
  • Security & Performance Package Included
  • Advanced Features Included
  • Marketing automation & AI included
  • Multichannel & xoCRM included
  • Emergency support on call (call-outs charged)
  • Personal Account Manager
  • Custom development
  • SLA by agreement
Choose Enterprise

All prices are net plus applicable sales tax. — XONIC is intended for business owners as defined in Section 14 of the German Civil Code (BGB).

Emergency support (Premium and Enterprise): Access to emergency support is included (8 a.m.–midnight, Monday to Sunday). Call-outs are charged according to the service description: double the hourly rate for each half hour or part thereof. The detailed service description and terms and conditions are part of the General Terms and Conditions.

Included in every package

You always get this—at no extra charge.

Managed Hosting in Germany
Major Updates & Patches
Personalized Support
SSL certificate included as standard
AI module & ContentEditor
€0 setup fee
What Sets XONIC Apart

More than just a price on paper.

 

Personalized phone support

Starting with the Professional plan, you get direct phone support—a landline number in Chemnitz, short wait times, and no chatbots.

 

Real people instead of AI

With us, you’ll speak with experienced developers who know your store—no chatbots, no canned responses.

 

The store adapts

We customize the system to fit your business processes. You don’t have to change any workflows.

Marketplace Integrations

17 marketplaces, starting at €19 per month.

One product inventory, multiple sales channels. Add marketplaces individually starting with the Professional plan—with no product limits on our end.

Amazon Check24 Conrad Decathlon eBay Etsy Galaxus Galeria Home24 Idealo Kaufland Manor MediaMarkt OBI Otto Otto Office shöpping.at

Starting at €19/month plus a one-time setup fee per marketplace. The setup fee includes onboarding by our team. No product limits on our end. Marketplace integrations are available starting with the Professional plan. Additional marketplaces available upon request.

Employee Accounts

Employee accounts for your team.

Each employee receives their own account with individual access controls, 2FA, and optional trusted devices.

For each additional employee account
€20/month
Custom Roles & Permissions · 2FA
Sign up for an employee account
Main Package Includes Maximum add-ons
Basic 1 employee account + 3 employee accounts
Professional 5 employee accounts + 4 employee accounts
Premium 10 employee accounts Unlimited
Enterprise unlimited –
Add-ons

Simply add them as needed.

Premium modules of your choice—book only what you really need.

Marketing & Automation

Included in Premium & Enterprise

Workflow Editor, Event Triggers, Cross-Channel Consolidation. With your own OpenAI or Claude credentials, the AI extension is included at no additional cost.

View details →

Customer Service & CRM

Included in Enterprise

Ticket system with email inbox, tasks, projects, and team calendar—directly linked to customers, orders, and contracts. Replaces separate help desk software.

View details →

Multishop

Multiple storefronts with a shared product database—ideal for brand families or country-specific versions.

View details →

xoPort Data Interface

Included in Premium & Enterprise

REST & XML API for inventory management, ERP integration, and external systems. JSON, CSV, OAuth2.

View details →

Security & Performance Package

Included in Premium & Enterprise

Additional firewall, DDoS protection, rate limiting, and bot management—combined with caching, intelligent routing, and automatic image optimization for maximum loading speed.

View details →

Advanced Features

Included in Premium & Enterprise

Complex variant logic, configurators, and dependent options—for highly customizable products.

View details →

Marketplace integrations

Included in Enterprise

Sell on 17 European marketplaces—Amazon, eBay, Kaufland, OTTO, and more. Add each marketplace individually, with no product limit.

View details →

Premium modules can also be added to a Professional package for a monthly fee. Looking for a specific module? View all extensions or request a custom solution.

Direct Comparison

Packages in detail.

All features at a glance — grouped by topic.

Included can be added cannot be booked as part of the package
Feature Basic starting at 149 € Professional starting at 249 € Premium starting at 449 € Enterprise (custom)
Products & Categories (unlimited)
Manage as many products and categories as you like—at no extra cost and with no artificial limits.
✓ ✓ ✓ ✓
Multilingual Store
Run your store in as many languages as you like—including language-specific SEO URLs and content.
✓ ✓ ✓ ✓
DeepL Translations
Automatically translates store content into your store’s languages—right from the language management section.
✓ ✓ ✓ ✓
Product Filter System
Customers can narrow down your product selection based on characteristics such as size, color, or price—for faster search results and more sales.
✓ ✓ ✓ ✓
Product Reviews (Internal & External)
Collect customer reviews directly in the store and integrate external review sources—visible in the listing and on the product page.
✓ ✓ ✓ ✓
Product Badges & Label System
Highlight products with labels such as “New,” “Sale,” or custom labels—assigned automatically based on rules or manually.
✓ ✓ ✓ ✓
Product Advisor (ProdSel)
Guides customers to the right product through a question-and-answer dialogue—ideal for product lines that require in-depth consultation.
✓ ✓ ✓ ✓
Bundle System
Combines multiple items into a set with its own price—such as starter kits or accessory bundles.
✓ ✓ ✓ ✓
Store/Multi-Warehouse System
Manages inventory across multiple warehouses or stores—including availability by location.
✓ ✓ ✓ ✓
Advanced Features (xoPlus)
Enhances products with structured attributes such as technical specifications—filterable, comparable, and usable on marketplaces.
− + ✓ ✓
Employee accounts included
Number of fully functional backend accounts included in the package.
1 5 10 unlimited
Additional employee accounts (€20/month per account)
Additional backend accounts beyond those included—€20/month for each additional account.
+ 3 + 4 unlimited –
User management with permissions & roles
Controls which areas and actions are permitted in the backend for each employee—including 2FA and trusted devices.
✓ ✓ ✓ ✓
Language Management (Language Editor)
Edits all store texts and language files directly in the backend—without modifying any files.
✓ ✓ ✓ ✓
Hosting Storage
Included storage space for your store, images, and files—expandable as needed.
20 GB 100 GB 200 GB as needed
Server Location: Frankfurt am Main
Hosted in a German data center—fast loading times and GDPR-compliant data storage.
✓ ✓ ✓ ✓
Daily Backups
Automatic daily backups of the database and files.
✓ ✓ ✓ ✓
SSL Certificate
Encrypted connection (HTTPS) for the store and backend — included and automatically renewed.
✓ ✓ ✓ ✓
Email Accounts
Email accounts for your store domain — e.g., for order and support addresses.
✓ ✓ ✓ ✓
Progressive Web App (PWA)
Your store can be installed on the home screen just like an app—with app-like functionality.
✓ ✓ ✓ ✓
Updates & Security Patches
All feature updates and security patches are included and are applied for you.
✓ ✓ ✓ ✓
24/7 Uptime Monitoring
Your store is monitored around the clock—issues are detected before they become noticeable.
− ✓ ✓ SLA
Security & Performance Package
Additional hardening and acceleration—including bot defense, caching, and performance optimizations.
− + ✓ ✓
Voucher System (Coupons & Gift Cards)
Discount coupons with customizable conditions, as well as purchasable gift cards with balance management.
✓ ✓ ✓ ✓
Bonus/Credit Account (Wallet)
Customers accumulate credit or bonus points and redeem them on their next purchase—with a complete history.
✓ ✓ ✓ ✓
Free Products / In-Kind Discounts
Automatically adds free items or in-kind discounts to the shopping cart once the cart total reaches a defined threshold.
✓ ✓ ✓ ✓
Promotions & Specials
Time-limited special prices and promotions—customizable by product and customer group.
✓ ✓ ✓ ✓
Affiliate System
Affiliates refer customers via their own links and earn commissions—including tracking and billing.
✓ ✓ ✓ ✓
B2B Features
Features for business customers—including VAT ID verification, customer-specific prices, and product ranges.
✓ ✓ ✓ ✓
Customer Groups & Group Pricing
Custom prices, discounts, and visibility settings for each customer group—e.g., separate settings for retailers and end customers.
✓ ✓ ✓ ✓
Gross/Net Prices (B2B/B2C)
Display prices as gross or net for each customer group—ideal for mixed B2B/B2C stores.
✓ ✓ ✓ ✓
Tax Rules (EU, Reverse Charge, OSS)
Correct sales tax for EU shipments — including reverse charge and One-Stop-Shop.
✓ ✓ ✓ ✓
Order Processing & Management
Process, modify, and back-post orders—including status history and customer notifications.
✓ ✓ ✓ ✓
Reporting & Statistics
Sales, bestsellers, and key metrics available as reports directly in the backend.
Standard Advanced Advanced Custom
Document System (Invoice, Delivery Note, Cancellation, E-Invoice)
Generates invoices, delivery notes, and cancellation documents as PDFs—automatically or manually. Invoices and invoice corrections for business customers are also available as e-invoices in ZUGFeRD or XRechnung format (EN 16931).
✓ ✓ ✓ ✓
AI Module (Text Generation)
Creates and optimizes text using AI—e.g., product descriptions and suggested responses. No image editing; incoming images are processed using AI, e.g., in the ticket system.
✓ ✓ ✓ ✓
ContentEditor (Visual Page Builder)
Designs content pages using pre-built components in a modular system—no HTML knowledge required.
✓ ✓ ✓ ✓
Newsletter System (DOI, RFC 8058)
Newsletters with legally compliant double opt-in and one-click unsubscribe directly from the inbox.
✓ ✓ ✓ ✓
Ticket System (xoCRM)
Consolidates customer inquiries as tickets—including incoming emails, assignments, and history.
− + + ✓
Marketing Automation (xoMarketing)
Automated workflows triggered by store events—e.g., campaigns for abandoned carts or inactive customers.
− + ✓ ✓
Marketplace Integrations (17 marketplaces)
Sell directly from your store on Amazon, eBay, Kaufland, OTTO, and many more—each marketplace can be added separately.
− + + ✓
Google Shopping Feed (Merchant Center)
Automatically transfers your product catalog to Google Merchant Center for Shopping ads.
✓ ✓ ✓ ✓
Multishop (Multiple Frontends)
Multiple stores with their own designs and domains on a single installation—managed centrally.
− + + +
Payment Providers (Stripe, PayPal, Klarna, Mollie, Datatrans, Unzer …)
Pre-integrated payment providers — depending on the provider, these may include digital wallets, installment plans, and purchase on account.
✓ ✓ ✓ ✓
Shipping providers (DHL, DPD, GLS, UPS …)
Shipping labels and tracking for major shipping providers directly from the order.
✓ ✓ ✓ ✓
Accounting Interface (DATEV, Lexware)
Transfers receipts and accounting data to DATEV or Lexware Office.
✓ ✓ ✓ ✓
n8n Outbound Webhooks
Sends signed store events (e.g., new order) to n8n—connecting hundreds of third-party systems.
✓ ✓ ✓ ✓
xoPort REST & XML API
Full data access for inventory management and more—products, orders, customers, and much more via REST (OAuth2) or XML.
− + ✓ ✓
Product Designer (Fancy Products)
Your customers design products right in the store—with their own text, logos, and designs, such as for printed goods and promotional items.
− + + +
Locking System Configurator
Configure complete locking systems with a matrix view and real-time price calculation—specifically for security technology retailers.
− + + +
GDPR-compliant (hosting in Germany, no third countries)
Data is stored exclusively in German data centers—with no transfers to third countries.
✓ ✓ ✓ ✓
Button Solution (Section 312j of the German Civil Code)
Legally compliant order completion with clear “Place order with obligation to pay” labeling.
✓ ✓ ✓ ✓
Cancellation button (EU Directive 2023/2673)
Customers can submit their cancellation directly online—as required by the EU Directive.
✓ ✓ ✓ ✓
Cookie Consent (TTDSG / ECJ Planet49)
Consent banner with true opt-in — no pre-checked boxes.
✓ ✓ ✓ ✓
WCAG 2.1 AA Accessibility (BFSG)
Accessible usability according to WCAG 2.1 AA — relevant for the Accessibility Enhancement Act.
✓ ✓ ✓ ✓
Price (annual)
Monthly package price with annual payment—the most affordable option.
149 €/month 249 €/month 449 €/month Custom
Price (semiannual)
Monthly package price with semiannual payment.
179 €/month 279 €/month 479 €/month Custom
Price (monthly)
Monthly package price for monthly payment.
199 €/month 299 €/month 499 €/month Custom
Phone Support
Availability and priority of phone support vary by plan — email support is included in all plans.
– Prioritized Premium Account Manager
Minimum Contract Term
Term begins at the start of the contract — automatically renews thereafter unless canceled.
12 months 12 months 12 months As agreed
Payment method of your choice
You simply choose the payment method—the contract term remains unaffected.
monthly, semi-annually, or annually monthly, semi-annually, or annually monthly, semi-annually, or annually By agreement

All packages have a 12-month contract term. You simply choose the payment method: convenient monthly, semi-annual, or once a year (lowest price). Enterprise contracts are subject to individual agreement.

Fixed prices instead of revenue sharing

Your growth belongs to you—not the software.

Many cloud-based e-commerce platforms take a cut of every sale you make. Not XONIC: You pay for your plan— XONIC doesn’t take a share of your revenue.

Your annual revenue
€ Annual revenue
Example: Provider with a 2% revenue share* —€10,000 per year in fees
Revenue share with XONIC 0 € in every package, permanently
Estimated annual savings of 10,000 € compared to the example calculation*

* Model calculation for illustrative purposes: The comparison value of a 2% revenue share is chosen as an example. Actual costs from other providers vary depending on the provider, pricing plan, and payment processing. We explain any external fees incurred separately (payment providers, marketplaces) below.

Why don’t we charge a revenue share?

Your success is not the basis of our licensing model. You pay a predictable, fixed package fee —regardless of whether you process 100 or 100,000 orders per month. This keeps your margin scalable, rather than shrinking with every step of growth. This applies to every plan—from Basic to Enterprise.

What external fees apply?

In the interest of full transparency: Fees from payment providers (Stripe, PayPal, Klarna, Mollie, Unzer, Datatrans, etc.) and commissions from marketplaces (Amazon, eBay, Kaufland, OTTO, etc.) apply—but these go directly to the respective provider. XONIC does not receive a share of these.

Clear pricing, no revenue-based surcharges. Talk to us about the right package for your growth.

Trust

Secure, transparent, personal.

Why retailers from Germany, Austria, and Switzerland choose XONIC.

 
GDPR-compliant

All data is stored in German data centers—no transfers to third countries.

 
Hosting in Germany

Server location: Frankfurt am Main. Daily backups included.

 
Made in Germany

Development and support provided by our team in Chemnitz, Saxony.

 
Change at any time

Upgrades take effect immediately; switching occurs at the end of the term. All data is fully preserved.

Frequently Asked Questions

Questions about pricing.

Answers to the most frequently asked questions about prices and contracts.

What is the minimum contract term?

All packages (Basic, Professional, Premium) have a contract term of 12 months. You simply choose your payment method: convenient monthly, half-yearly or a single annual payment — the annual payment is the most cost-effective. With the order we invoice the first billing period; the following ones are invoiced automatically. After the 12 months have expired, the contract automatically renews for another 12 months unless it is canceled at the end of the term. Enterprise contracts are based on individual agreements.

Can I switch packages later?

Yes, at any time. An upgrade takes effect immediately; a downgrade takes effect at the start of the next billing period. Your data, orders, and configurations are fully preserved—no migration effort required on your part.

Are the prices net or gross?

All prices listed are net prices and do not include applicable sales tax. XONIC is a B2B provider—we serve exclusively business customers, self-employed individuals, and legal entities.

How quickly can a new store be up and running?

A standard setup goes live in 1–3 business days. For complex data migrations or custom template designs, we’ll work with you to estimate the timeframe—typically, 2 to 4 weeks is realistic. Existing customers requesting a setup will receive a fixed delivery date.

How much does a marketplace integration cost?

Starting at €19/month per marketplace, plus a one-time setup fee, the amount of which varies by marketplace. The setup fee covers our onboarding services—including the import of categories, attributes, and marketplace-specific requirements (e.g., eBay categories, Amazon flat files). You can find the specific setup terms on the respective marketplace landing page. There are no product limits on our end— you can list as many items as you like. Included are the technical integration, inventory synchronization, order import, and ongoing support. We handle the entire activation process—you just provide your marketplace login credentials. Data maintenance and product mapping (categories, attributes, marketplace-specific fields) are the customer’s responsibility; upon request, we can handle this on a time-and-materials basis.

What happens to my data upon cancellation?

You’ll receive a complete data export (products, customers, orders) as a CSV or JSON file. Upon request, we’ll provide the complete database backup. Data is deleted in accordance with legal retention periods—GDPR-compliant and verifiable.

Can I test XONIC first?

Yes. We’ll set up a free 30-day trial environment for you with sample data. You can try out all features with no obligation. Request trial access here.

Am I bound by my current XONIC contract (legacy)?

Existing contracts will continue unchanged. You can switch to the new model at any time—we’ll check for free whether that makes sense for your situation. Contact our team for a personalized consultation.

Not sure which package is right for you?

We’ll advise you personally and with no obligation—honestly, without any sales pressure, directly from the manufacturer.

Or call us directly: +49 371 240 888 56

XONIC Shop System: Employee Account
XONIC Solutions GmbH
XONIC Shop System: Employee Account

For each additional employee account in your XONIC Shop System: a separate login, ACL-based permissions, 2FA, and trusted devices. €20 per month per employee account (€240 per year). Available as an add-on to Basic, Professional and Premium; Enterprise includes unlimited employee accounts.

240,00 € / Year
20,00 € / Month
excl. 19% VAT
-26%
XONIC Shop System: Basic
XONIC Solutions GmbH
XONIC Shop System: Basic
(117)

An easy way to get started with your own online store—hosting and technology fully managed from Germany. Includes 20 GB of hosting, your own email accounts, updates, and an AI module with ContentEditor. Starting at €149/month (annual payment).

MSRP 2.388,00 € / Year
1.788,00 € / Year
149,00 € / Month
excl. 19% VAT
you save 600,00 €
-17%
XONIC Shop System: Professional
XONIC Solutions GmbH
XONIC Shop System: Professional
(117)

For growing online stores with multichannel needs: 100 GB of hosting, 5 employee accounts included, personalized phone support Mon–Fri afternoons, AI module with ContentEditor — premium modules available for individual purchase. Starting at €249/month (annual payment).

MSRP 3.588,00 € / Year
2.988,00 € / Year
249,00 € / Month
excl. 19% VAT
you save 600,00 €
-10%
XONIC Shop System: Premium
XONIC Solutions GmbH
XONIC Shop System: Premium
(117)

The complete package for established retailers: Content Editor, Artificial Intelligence, Marketing Automation, Advanced Product Attribute Features, and xoPort included; emergency support on call (call-outs charged)—Multichannel, xoCRM, Multishop, Key Configurator, and other modules can be flexibly added. Premium phone support, 200 GB of hosting, and 10 employee accounts included (add unlimited additional accounts). Starting at €449/month (annual payment).

MSRP 5.988,00 € / Year
5.388,00 € / Year
449,00 € / Month
excl. 19% VAT
you save 600,00 €
XONIC Shop System: Enterprise
XONIC Solutions GmbH
XONIC Shop System: Enterprise
(117)

The custom-tailored Enterprise Package: dedicated hosting setup, personal account manager, custom development, SLA with guaranteed response times, 24/7 uptime monitoring, unlimited employee accounts as well as xoPort, the Security & Performance Package, Advanced Features, Marketing Automation, Multichannel and xoCRM included; Multishop, Product Designer and Locking System Configurator available as add-ons. A detailed quote within 48 hours.

Displaying 1 to 5 (of 5 products)

XONIC Shop System Pricing — Transparent & Predictable

The XONIC E-Commerce Shop System is designed as Software-as-a-Service (SaaS) from Germany—with clear pricing tiers, fair terms, and no hidden costs. Four main packages (Basic, Professional, Premium, and Enterprise) cover everything from small online stores to international e-commerce platforms. Each package includes hosting in German data centers, all software updates, email support from actual developers, as well as the AI module and the ContentEditor. Phone support and uptime monitoring are included starting with the Professional package.

With annual billing, you save up to 25 percent compared to monthly billing. All packages have a 12-month contract term—you simply choose your payment frequency: conveniently monthly, semi-annually, or once a year (lowest price). Enterprise contracts are arranged on an individual basis. There are no additional setup fees when switching between packages—your data remains fully intact.

How much does a XONIC store actually cost?

The Basic package starts at €149/month (annual) or €199/month (monthly) and is designed for smaller shops with up to four employee accounts and 20 GB of hosting. The Professional package costs €249 or €299 per month and offers 100 GB of hosting, 5 included employee accounts, and prioritized support—ideal for growing multichannel retailers. The Premium package, priced at 449 € or 499 € per month, is aimed at established retailers and includes 200 GB of hosting, 10 included employee accounts, and the option to add unlimited additional accounts. For corporate groups and special cases, we offer enterprise solutions with custom configurations, a dedicated account manager, and tailored SLAs.

Marketplace integrations for 17 European platforms

XONIC optionally connects your store to 17 European marketplaces: Amazon, eBay, Idealo, Kaufland, Otto, Check24, Etsy, Galaxus, shöpping.at, Manor, Decathlon, Conrad, Galeria, home24, MediaMarkt, OBI, and OTTO Office. Marketplace integrations can be added as optional extras starting with the Professional package—from €19/month per marketplace, plus a one-time setup fee, the amount of which varies by marketplace. The price includes the technical integration, inventory synchronization, order import, and ongoing support. Our team handles the entire technical activation process. Data maintenance and product mapping are the customer’s responsibility; upon request, we can handle these on a time-and-materials basis.

Extensions and Modules

Additional modules such as Marketing Automation (€468/year), Customer Service & CRM (€468/year), Multichannel (€468/year), Multishop (€2,160/year), the xoPort data interface (€300/year), Advanced Features (€300/year), Product Designer (€500/year), and the Lock System Configurator (€468/year) can be added as optional extras. If you use your own API credentials for OpenAI or Claude, the AI extension is included free of charge with the Marketing module.

B2B Model with Net Prices

XONIC is a B2B-only provider for commercial customers, self-employed individuals, and legal entities. All prices listed are net prices and are subject to applicable sales tax. Billing is done via invoice with a payment term. Hosting, support, updates, and patches are included in the monthly package price—you pay no additional license or maintenance fees.

GDPR-compliant and hosted in Germany

All XONIC stores are operated exclusively in a German data center in Frankfurt am Main. There is no data transfer to third countries, which significantly simplifies your GDPR compliance. Daily backups and automatic security updates are included in every package; uptime monitoring is included starting with the Professional package. Development and support are provided by our team in Chemnitz, Saxony—short communication channels, fast response times, and a clearly designated point of contact for your project.

Do you have questions or need a customized quote? Contact us for a free, no-obligation consultation. We’ll get back to you within one business day.