Retailers Face Total System Failure: Online Store Down, JTL-Wawi Down, Email Down. Why Independence and Data Sovereignty Are Vital for Survival in E-Commerce.
What happened?
The news broke on January 21, 2026
Modern Solution GmbH & Co. KG, a well-known JTL agency based in Gelsenkirchen, has filed for insolvency. Servers have been shut down, websites are no longer accessible, and customers have not been notified.
For affected merchants, this means:
Online store down
Online store no longer accessible—customers cannot place orders
JTL inventory management system down
Merchandise management system offline—order history, customer data, and inventory levels are gone
Emails down
No order confirmations, no customer communication
Interfaces down
Amazon, eBay, and Otto integrations offline – accounts at risk of being suspended
Source: wortfilter.de
The Structural Problem
JTL-Shop and JTL-Wawi are two separate systems that must be hosted by third-party providers. If this provider goes down, EVERYTHING comes to a standstill. Most merchants do not perform daily backups on their own systems.
XONIC: The Secure Alternative
All-in-One Instead of Two-System Chaos
Everything in one system
Shop and inventory management are fully integrated. No synchronization required, no dependence on third-party providers.
Daily backups included
Automatic backups of your data. You retain full control—at all times.
JTL-Wawi Integration
You can continue using your existing JTL-Wawi. A smooth transition with no data loss.
What We Learn From This
Questions every retailer should ask themselves
Do you have daily backups?
Of your most important data—on your own systems, not with your hosting provider?
Could you run your store elsewhere within 24 hours?
Or are you dependent on a single service provider?
The Modern Solution case won’t be an isolated incident. By 2026, the online retail sector will be struggling—more service providers will fail.
Do you use JTL and are looking for a secure alternative?
We’d be happy to advise you on switching to XONIC—with or without a JTL-Wawi integration.
Request a no-obligation consultation now