With the new Consumer Credit Directive (CCD II, Directive (EU) 2023/2225), the EU is modernizing the rules governing financing in online commerce. Starting November 20, 2026, interest-free installment plans, small amounts, and short payment breaks will also be subject to stricter requirements. For you as a merchant, this means: review your checkout process and collaboration with your payment service providers in a timely manner.
At a Glance
- What: The new EU Consumer Credit Directive (CCD II) significantly expands the rules for consumer credit in online retail.
- Effective Date: The new requirements take effect on November 20, 2026.
- Who it affects: Merchants who offer installment payments, “pay later” options, or financing through a payment service provider.
- Now covered: even small amounts, interest-free installment plans, and short terms of up to three months.
- Key obligations: Creditworthiness assessment, clear pre-contractual information at checkout, transparent advertising, and a 14-day right of withdrawal.
The timeline at a glance
National implementation
EU member states will transpose the directive into national law. The course has been set.
Preparatory Phase
Review and adjust payment methods, contracts with payment service providers, and the checkout process.
Effective Date
The new requirements are mandatory for financing in online retail.
Comparison of Previous and New Rules Effective in 2026
What’s changing
Even small amounts will be regulated
Until now, small loans of up to €200 and short-term financing were exempt from the strict rules. In the future, these requirements will also apply to small amounts of €30, €50, or €99.
For you as a merchant: Check which of the financing options you offer were previously classified as “small amounts” and thus exempt—they will be subject to the regulations starting in 2026.
Interest-free installment plans now count
The classic “pay later” model and interest- and fee-free installment plans will also fall under the directive in the future—until now, these offers in particular were largely exempt.
For you as a merchant: Popular “0%” financing options at checkout will require the same mandatory disclosures as interest-bearing loans.
Purchase on account—it depends
Pure purchase on account is often exempt as long as you defer payment yourself. However, as soon as a payment service provider acts as an intermediary for installment payments or “pay later” options, the full set of rules applies.
For you as a merchant: The key factor is who bears the cost of the financing. Clarify this with your provider for each payment method.
More transparency at checkout
Buyers must receive clear, pre-contractual information about financing before entering into a contract—presented clearly during the ordering process and also permanently accessible. General advertising slogans such as “pay conveniently in three installments” without the necessary mandatory disclosures are no longer permitted.
For you as a merchant: Both the checkout process and promotional statements on product and promotional pages need to be reviewed.
Credit checks become mandatory
A documented credit check is required before every financing contract—even for small amounts. If a decision to approve or deny is made automatically, customers have the right to an additional review by a human.
For you as a merchant: Your payment service provider typically handles this check. It is important that the collaboration is clearly defined and documented.
Fair Solutions and Extended Right of Withdrawal
In the event of payment difficulties, reasonable solutions—such as a payment deferral, adjustment of installments, or an extension of the term—must first be offered before the agreement is terminated or enforcement proceedings are initiated. A 14-day right of withdrawal applies to financing—if information is incorrect, this period is extended to up to 12 months and 14 days. Written notice via email or PDF is sufficient.
For you as a merchant: Providing clear, complete information from the start helps avoid long cancellation periods and future disputes.
What XONIC customers can do now
Review payment methods and contracts
Talk to your payment service providers regarding installment payments and “pay later” options: Who is responsible for which obligations, and how is the pre-contractual information provided?
Make Required Information Visible
Ensure that financing information appears clearly in the ordering process. XONIC helps you seamlessly integrate this information into the checkout process.
Customize Advertising and Text
Check slogans, banners, and product pages for the required disclosures. We’ll help you place these notices in a way that’s both legally compliant and unobtrusive.
Frequently Asked Questions About CCD II
What is the EU Consumer Credit Directive (CCD II)?
CCD II is the revised EU Consumer Credit Directive (Directive (EU) 2023/2225). It expands the rules for consumer credit and will in the future also cover small amounts, interest-free installment plans, and short payment breaks.
When do the new rules take effect?
The new requirements take effect on November 20, 2026. Until then, merchants should prepare their payment methods and checkout processes.
Which payment methods are affected?
This primarily affects installment payments and “pay later” options through a payment service provider—including interest-free plans, small amounts, and terms of up to three months.
Is purchasing on account still permitted?
Yes. Purchases made strictly on account are often exempt as long as you defer payment yourself. However, as soon as a payment service provider is involved, the full set of rules applies.
As a merchant, do I have to check creditworthiness myself?
Generally, your payment service provider handles the credit check. It’s important that the collaboration is clearly defined and that the check is documented.
What needs to change in my checkout process?
The pre-contractual financing information must appear clearly and completely in the ordering process. Additionally, promotional claims regarding financing must be scrutinized. XONIC supports you with the integration.
Sources & Further Information
- Directive (EU) 2023/2225 (Consumer Credit Directive) – EUR-Lex
- Feature article “EU Consumer Credit Directive (CCD2)” – e-commerce-magazin.de
Making Your Checkout Ready for 2026
Contact us—together, we’ll determine what adjustments your store needs to comply with the new Consumer Credit Directive.
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