The BFSG has been in effect since June 28, 2025—with no transition period for online stores until 2030. One year later: active market surveillance, first warning letters, and fines of up to €100,000. What really applies and how to test your store.
The EU Data Act has been in effect for a year—and it has had little impact on many retailers. Is that fair? Those who sell connected products have long been subject to disclosure requirements—and the next phase takes effect on September 12, 2026.
Labeling chatbots, disclosing AI content: The transparency requirements of the AI Regulation have been in effect since August 2, 2026. What online retailers need to do now—and which requirements have been postponed to 2027/2028.
GDPR compliance stems from software, hosting, and processes. This guide explains what features an e-commerce platform must have—and why the server location matters.
The EU Packaging Regulation (PPWR) has been in effect since August 12, 2026—but the well-known 50% empty space rule does not take effect until 2030. What really applies now, what’s coming in 2028 and 2030, and how retailers are making the most of the transition period.
On July 31, 2026, the “Right to Repair” will take effect. If a customer chooses repair over replacement in the event of a defect, the warranty period will be extended by twelve months—and you are required to inform them of this in advance. Here’s what online retailers need to know now.
Starting November 20, 2026, new EU rules will apply to installment payments and “pay later” options. Here’s what that means for your store’s checkout process—and how XONIC can help you navigate it.
New Mandatory Cancellation Button: Major Challenges for Online Retailers The introduction of the mandatory cancellation button presents small and medium-sized online stores with complex technical and legal hurdles. Implementing this as a true “one-click cancellation” is practically impossible, especially for guest orders. Without a customer account, it’s impossible to guarantee that the purchaser can be identified in a way that complies with data protection regulations while still being user-friendly. There is also a risk of legal conflicts with the GDPR and financial losses due to lower conversion rates. A well-thought-out, practical solution is needed here to combine legal certainty with user-friendliness.
Discontinuation of the ODR Platform as of July 20, 2025 The European Commission will permanently discontinue the ODR platform for online dispute resolution for consumers as of July 20, 2025. As of that date, online retailers will no longer be required to provide a link to the platform—the legal obligation will thus cease to apply. Please note, however, that separate regulations may still apply to cease-and-desist declarations that have already been submitted. Carefully review your individual obligations and seek legal advice if you have any uncertainties.
With numerous new EU directives, e-commerce is set to undergo major changes in 2024 and 2025. Stricter requirements regarding product safety (GPSR), accessibility (BFSG/EAA), platform regulation (DSA/DMA), the use of AI (AI Act), e-invoicing, and sustainable supply chains (EU Supply Chain Act) will affect nearly all online retailers and platform operators. Timely adjustments to processes, product data, and store structure ensure legal compliance and competitiveness in digital commerce. XONIC Premium recommends addressing the most important EU requirements early on and planning internal measures.
TheAccessibility Enhancement Act (BFSG), which will take effect on June 28, 2025, transposes theEuropean Accessibility Act (EAA) into German law. It requires operators of online stores and other e-commerce platforms to make their digital offerings accessible.
EU AI Act 2026: New Regulations on Copyright and Artificial Intelligence Starting in 2026, the EU will introduce far-reaching regulations governing the use of artificial intelligence. In this context, clear guidelines regarding copyright, transparency requirements, and the classification of high-risk AI are being defined. Find out when your AI applications will be considered high-risk and what transparency requirements you must meet. Stay informed about the latest developments that are significantly shaping EU legislation.
The December 13, 2024, deadline for the General Product Safety Regulation (GPSR) is approaching, and many online retailers are facing the challenge of complying with the new EU regulations. eBay supports you with special features that allow you to integrate GPSR-related information directly into your listings, as well as a trained support team that responds to your feedback on an ongoing basis. Non-compliant listings in the EU and Northern Ireland will be hidden until they are brought into compliance, thereby strengthening consumer protection and ensuring your compliance. In addition, eBay provides clear guidelines for selling used goods and collectibles to ensure your legal certainty. Take advantage of eBay’s comprehensive resources to optimize your product safety and meet the requirements of the GPSR.
The so-called “button solution” introduced in 2012 was intended to reduce the risk of hidden costs in online retail and increase transparency. All too often, it was unclear whether another checkout page would follow or whether the order had already been finalized. Even today, more than a decade later, many companies continue to use questionable ordering processes to boost their conversion rates. The European Court of Justice recently had to intervene and imposed fines. Want to make sure this doesn’t happen to you? Then read our in-depth article to learn how to design your order button correctly and avoid costly consequences.
The Nuremberg Higher Regional Court (OLG) has ruled that Netto Marken-Discount’s online store may not require prepayment before a contract is concluded. This ruling has far-reaching consequences for all online retailers, as it fundamentally changes the way prepayments are handled.
Important Changes for Online Retailers: A new product safety regulation will take effect on December 13, 2024, bringing significant changes for all stakeholders in the distribution and supply chain. Manufacturers, importers, and online retailers will all be affected by stricter information requirements and more stringent guidelines for product recalls. It is strongly recommended that you familiarize yourself with the new requirements well in advance and establish appropriate compliance processes.
Cannabis in E-Commerce
With the upcoming legalization of cannabis in Germany, the industry is abuzz: What does the new law mean for online retail when it comes to hemp products? Contrary to some hopes, the sale of cannabis plants and seeds in online stores is not permitted. However, alternatives are emerging on the horizon of the digital market. Discover what options are available and what regulations apply to online sales of “green gold.”
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