XONIC 4.9.0 – EU Warranty Notice and GARAN Label

Requirement 1: The Harmonized Notice

Every online store must display an official graphic from the European Commission regarding the statutory warranty. This graphic is standardized across Europe and may not be altered.

XONIC automatically displays it in the shopping cart, quick cart, checkout, and order confirmation —and, if desired, additionally as a PDF attachment in emails and on the product page.

The default setting is a collapsible notice: one click displays the full graphic. Optionally, you can switch to the permanently visible version.

Requirement 2: The EU-GARAN Label

This label identifies commercial durability guarantees. It applies only if all four conditions are met: The guarantee is provided by the manufacturer, lasts longer than two years, is free of charge, and covers the entire product.

This cannot be determined automatically, so the label never appears by default: You must approve it for each individual item, thereby confirming that the criteria are met. Once approved, it appears on the product page, next to each item in the checkout process, and in the order confirmation.

According to the European Commission’s practical guidelines, retailers are not required to actively request this information from the manufacturer. The obligation arises only when the manufacturer provides it.

The checklist in the backend

The “Candidates” tab shows products with a warranty of more than two years that have not yet been approved—you can approve them in bulk if desired.

The “Findings” tab lists approved items for which the label is blocked, along with the reason . This list should be empty by September 27, 2026.

Bulk updates are possible via the JSON API and CSV import. The step-by-step guide explains the approval process.

Visible to Your Customers

• News section redesigned —the overview, article pages, homepage teasers, and the “Latest News” box have been modernized—now featuring preview images.
• Doofinder: Base Price and Shopping Cart – The feed includes the base price and, if desired, stock levels; items can be added directly to the shopping cart from the search results. Reindex once afterward.
• Addresses with house number suffixes – Valid addresses were rejected if there was a suffix or punctuation mark after the house number – this has now been fixed.
• More reliable payments – Responses from VR Payment were being rejected without exception on encrypted installations – this has been fixed. Protection against double charges has also been enhanced.

For Your Daily Work

• Order list: Hide product features – A new toggle hides product features—including on printouts. At the same time, column widths in the printout have been corrected.
• Profit Calculation as an Excel File – The export now provides a genuine XLSX file and a text version instead of HTML with the .xls extension.
• Ticket Attachments: Archives Allowed – ZIP and other compression formats are now accepted. Previously, they would simply be lost—the message arrived, but the file did not.
• Document PDFs via the API – Invoices, delivery notes, and other documents can be retrieved – for inventory management and accounting.

Kaufland: Warranty now only valid after approval

The manufacturer’s warranty will now only be transferred for items that have been approved for the GARAN label. Anyone who has maintained the “Manufacturer’s Warranty (Years)” field must approve these items once —otherwise, the warranty will not be transferred.

This is by design: Simply entering the year does not satisfy the four criteria—only your approval does.

Interface: Warranty period as a decimal number

The warranty period now allows for half-year values (2.5) and is therefore exported as a decimal number: “5” becomes “5.0”.

If you read data from the JSON interface using your own programs, please check this once. Users who maintain data via the backend or CSV import are not affected.